Unfortunately no. Our deals are only available for a given time frame therefore prices are not locked onto the product. If you miss the deal, you’ll have to wait for another window of opportunity.
Due to the high demand and sales of products, we cannot guarantee availability of the products once the offer date has passed. If you can’t buy the product, it means it’s categorically unavailable.
Products are delivered within 1-7 days of purchase to your specified physical address. Customers are to make sure that the address supplied is correct unless further charges will incur on re-delivery of products.
Yes, most definitely they secure and safe. Payfast and Ozow Payments are the most secure payments gateways in the country and internationally. Merchants are throroughly vetted.
All refunds are processed within 24-48 hours of cancellation. Customers will need to provide a verifiable bank account where the refund will be paid into.
Note: Depends on the bank, it may take up to 3 days for the funds to reflect in the account.
Yes, all product prices are exclusive of VAT. You’ll only need to pay for VAT on the checkout page when all fees have been factored in.
When a wrong address is entered and the product is already out on delivery, customers are fully liable for the stock loss and delivery fees to return the stock back to the warehouse.
Note: Please always double-check your address and make sure that someone is availble to receive the package on the day of delivery.
Typically, our delivery partners charge extra fees for addresses out of town. The customers will always be notified of such circumstances prior to delivery or invoice being sent.
Customers will be notified throughout the delivery process, from product being removed from warehouse to delivery en-route. An SMS or email will be sent out.
Products are delivered between Monday to Friday between 08:00AM to 5:00PM